Perception analysis of highway quality of service using a driving simulator and eye tracking system

Cintia Isabel de Campos, Leandro Arab Marcomini, Natália Ribeiro Panice, Fernando José Piva, Ana Paula C. Larocca

Resumo


Neste estudo, investigamos o comportamento do motorista em uma rodovia considerando a percepção sobre a qualidade de serviço em função das condições de tráfego, usando um simulador de direção e um sistema de rastreamento ocular.  O simulador de direção permite criar ambientes de direção diferentes, muito semelhantes aos cenários de direção da vida real. Desenvolvemos três cenários diferentes, com densidades de tráfego baseadas em diferentes níveis de serviço, e também preparamos um questionário para avaliar a percepção do usuário. Os dados do questionário, do simulador de direção e do sistema de rastreamento ocular de vinte participantes foram incluídos em nosso banco de dados. Realizamos análise estatística usando testes não paramétricos (testes de Kruskal-Wallis e Tukey) e medimos os coeficientes de correlação de Pearson entre as variáveis. Nessa abordagem preliminar, os motoristas conseguiram diferenciar os cenários e determinar as pontuações para cada nível de serviço apresentado. Esses resultados sugerem que os simuladores de direção têm um potencial considerável para a avaliação da percepção da qualidade de serviço (QoS).

Palavras-chave


Simulador de direção. Rodovia. Qualidade de serviço. Percepção do usuário.

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DOI: https://doi.org/10.14295/transportes.v28i3.2015

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Direitos autorais 2020 Cintia Isabel de Campos, Leandro Arab Marcomini, Natalia Ribeiro Panice, Fernando José Piva, Ana Paula Camargo Larocca

TRANSPORTES (ISSN: 2237-1346) é uma publicação da ANPET - Associação Nacional de Pesquisa e Ensino em Transportes (www.anpet.org.br)

 

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